This Privacy Policy governs the manner in which Elizabeth Valentine Apparel Inc. collects, uses, maintains and discloses information collected from users (each, a “User”, or “you”) of the www.elizabethvalentine.ca website (the “Site”). This privacy policy applies to the Site and all products and services offered by Elizabeth Valentine Apparel Inc.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site.

Users may be asked for, as appropriate, an email address. Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site related activities.

When you visit and interact with our Services, you may provide us directly with certain personal information and other information, such as your:

• Name;
• Billing address;
• Shipping address;
• Phone number;
• Email address;
• Account login information (e.g., your email address and a password you create);
• Purchase and ordering information;
• Sizing information;
• Information contained in your communications with us; and
• Any other information you choose to provide.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use a minimal number of cookies to help us remember, understand and save your preferences for future visits and when shopping. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

How we use collected information

Elizabeth Valentine Apparel Inc. may collect and use Users personal information for the following purposes:

1. Provide our products and services, including the Services;
2. Process your online orders;
3. Facilitate payment and transactions;
4. Provide customer service and respond to User inquiries and requests;
5. Create and manage your online account;
6. Provide you with content and offers that are tailored to your interests where we have your consent;
7. Include you in surveys, rewards programs, contests, and other promotions where we have your consent;
8. Enable you to post your content, such as comments, images or videos;
9. Facilitate networks of online social activity centered around our products and services;
10. Improve our products and services, including the Services, the manner in which offers are made on our Services, and the interactions and experience visitors have with our Services;
11. Maintain system security;
12. Comply with laws and respond to legal requests;
13. Protect our rights and property and the rights and property of others; and
14. Create aggregated, de-identified, pseudonymized, and/or anonymized information for the purposes of performing analytics.
    We may use your personal information for other purposes where we have your consent or where otherwise permitted by applicable law.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Our online store uses the latest technology to secure all transactions; PCI DSS validated Level 1 Service Provider, the gold standard for e-commerce solutions worldwide.
Your credit card information is not kept on file with us. It is not kept on file by our e-commerce partner and only passes through at the moment of the sale.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. We may release your information as is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Changes to this privacy policy

Elizabeth Valentine Apparel Inc. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use the Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Elizabeth Valentine Apparel Inc.
1405 Cliveden Avenue
Delta, BC Canada V3M 6Z9
admin@elizabethvalentine.ca

Last updated September 2024