Updated December 19th, 2024.

The Canada Post strike has concluded, however there will be delivery delays due to the backlog. We thank you for your incredible patience.

Q: Are you still taking orders?

A: Yes, we are accepting and fulfilling both North American and international orders as usual, however there will be delivery delays. We will notify all affected orders.

Q: Can I get my package shipped through a different mail courier?

A: Yes, we are offering quotes for alternative couriers to both our North American and international customers. Please contact us for a quote.

Q: The timing is not good for me; can I get a refund for now?

A: Yes, we understand the delivery dates are uncertain and not everyone can wait during this time. Please visit our shipping and returns page to submit a refund.

Thank you so much for your patience and support. We will let you know as soon as postal service has returned to normal and your order is on its way.